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General Terms and Conditions

General Terms and Conditions Navigation

General Terms and Conditions

Revised as of October 14, 2024

THE WEBSITE REVERBNATION.COM (THE “SITE”) AND RELATED PLATFORMS, PRODUCTS, AND SERVICES AVAILABLE ON OR FROM THE SITE (THE “SERVICES”) ARE OWNED AND OPERATED BY BandLab Singapore Pte. Ltd. (TOGETHER WITH ITS AFFILIATES, SUCCESSORS, AND ASSIGNS HEREINAFTER REFERRED TO AS “OUR”, “WE,” OR “US”).

BY ACCESSING AND USING THE SITE AND THE SERVICES, YOU ACKNOWLEDGE AND AGREE TO BE BOUND BY THESE GENERAL TERMS AND CONDITIONS, OUR COPYRIGHT POLICY, OUR PRIVACY POLICY, OUR TRADEMARK POLICY, OUR ABUSE POLICY, OUR U.S. TAX WITHHOLDING AND REPORTING POLICY, AND OUR SPECIFIC TERMS AND CONDITIONS APPLICABLE TO CERTAIN SERVICES YOU MAY ELECT TO USE (ALL OF WHICH ARE INCORPORATED HEREIN AND COLLECTIVELY REFERRED TO AS THE “TERMS AND CONDITIONS”, WHICH SET FORTH THE ENTIRE AGREEMENT PERTAINING TO YOUR USE OF THE SITE AND SERVICES, AND SUPERSEDE ALL PRIOR VERSIONS OF THE TERMS AND CONDITIONS).

THESE TERMS AND CONDITIONS ARE LEGALLY BINDING AGREEMENTS. IF YOU USE THE SITE AND THE SERVICES ACTING AS THE REPRESENTATIVE FOR AN ARTIST, BAND, GROUP, COMPANY, OR ENTITY, YOU REPRESENT THAT YOU HAVE THE LEGAL AUTHORITY TO BIND SUCH INDIVIDUAL OR ENTITY AND YOU GUARANTEE COMPLIANCE BY SUCH INDIVIDUAL OR ENTITY WITH THESE TERMS AND CONDITIONS.

WE RESERVE THE SOLE RIGHT AT ANY TIME TO MODIFY, DISCONTINUE, OR TERMINATE ANY SERVICE OR THE SITE, OR CHANGE, ADD, OR DELETE PORTIONS OF THESE TERMS AND CONDITIONS WITHOUT NOTICE. WE WILL POST CHANGES TO THESE TERMS AND CONDITIONS, IF ANY, TO THE SITE. IT IS YOUR RESPONSIBILITY TO CHECK THE SITE PERIODICALLY FOR CHANGES. YOUR CONTINUED USE OF THE SITE AND SERVICES AFTER ANY CHANGES CONSTITUTES YOUR ACCEPTANCE OF THE REVISED TERMS AND CONDITIONS.

IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THE SITE OR SERVICES.

1. USE OF SITE AND SERVICES:

  • (a) Age Restriction. The Site and Services are intended for use by persons 18 years of age or older. The Site and Services are not intended for children under the age of 13. Children under the age 18 but at least 13 years of age may use the Site and Services only with the verifiable consent of a parent or legal guardian who has agreed to be bound by these Terms and Conditions. SOME AREAS OF THE SITE MAY CONTAIN MATERIAL THAT IS INAPPROPRIATE FOR MINORS.
  • (b) Site Content Ownership. All materials and content on the Site and Services, including User Content (defined in Section 3(a) below), (collectively, the “Site Content”) are the proprietary property of us or our licensors (including other users of the Site), including respective copyrights, logos, slogans, trademarks, and service marks. As between you and us, you shall retain all rights in your User Content subject to the licenses granted in these Terms and Conditions.
  • (c) Site and Services Use License. Subject to these Terms and Conditions and only to the extent expressly permitted by the functionality of the Site and Services, you are granted a limited, non-exclusive, revocable, non-assignable, and non-transferable right to use the Site and Services and access and interact with Site Content. Except with respect to your use of certain Services in accordance with their specific terms and conditions that provide for or facilitate commercial activities, you understand that the Site and Site Content is for your personal and non-commercial use only. Except as expressly permitted by these Terms and Conditions, the functionality of the Site, or your own use of your User Content (i) no Site Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, sold, or otherwise used in any form or by any means, in whole or in part, and (ii) nothing herein should be construed as granting any license or right to use any Site Content, including trademarks, service marks, logos, slogans or taglines of us or third parties, or any software or code relating to the Site or Services.
  • (d) Site Downloads and Purchases.
    • (i) Certain functionality of the Site may expressly permit you to download or copy Site Content, such as music or other materials files from the Site (“Site Downloads”). Certain Site Downloads are available for free, and certain Site Downloads are only available by purchase (“Priced Downloads”). Applicable prices and payments for Priced Downloads are subject to our Service Fees Payments and Refund Policy in Section 7 below. The total price for a Priced Download will include any applicable sales tax based on your billing address and the sales tax rate in effect at the time you purchase a Priced Download. All sales are final. Prices for Priced Downloads may change at any time, and we do not provide price protection or refunds in the event of a price reduction or promotional offering. If a Priced Download becomes unavailable following a transaction but prior to download, your sole remedy is a refund. If technical problems prevent or unreasonably delay delivery of your Priced Download, your exclusive and sole remedy is either replacement or refund of the price paid, as determined by us. Priced Downloads may be downloaded only once and cannot be replaced if lost for any reason without a new purchase.
    • (ii) You agree that:
      • A. Site Downloads are licensed to you only for personal, noncommercial use;
      • B. the delivery of Site Downloads to you does not transfer to you any commercial or promotional use rights in the Site Downloads;
      • C. you may not transfer or license your rights in any Site Download to any other person;
      • D. you may not alter, modify, incorporate with other media, or otherwise create a derivative work of any Site Downloads; and
      • E. you may not use a Site Download as a phone ringtone or ring-back tone (collectively, the “Site Downloads Usage Rules”). You may copy and store Site Downloads in connection with an unlimited number of devices as reasonably necessary but only in accordance with the foregoing Site Downloads Usage Rules. Any use of a Site Download other than in accordance with the Site Downloads Usage Rules may constitute copyright infringement.
  • (e) Abuse and Infringement. You agree that you will not use the Site or Services in any manner that is abusive, fraudulent, or unlawful, that infringes the copyright, trademark, or other intellectual property rights of any person or entity, that is inconsistent with these Terms and Conditions, or that could damage, disable, overburden or impair the Site or Services, in each case as determined in our sole discretion. Without limitation, you agree, represent, and warrant that:
    • (i) You will use the Site and Services in compliance with all applicable laws and the Abuse Policy;
    • (ii) You will not use the Site or Services to infringe the copyright, trademark, or other intellectual property rights of any person or entity;
    • (iii) You will not harvest or collect email addresses or other contact information of other Site users by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications;
    • (iv) You will not use automated scripts to collect information from, access, or otherwise interact with the Site;
    • (v) You will not upload, post, email, transmit or otherwise make available any content that we deem to be harmful, threatening, abusive, harassing, vulgar, obscene, pornographic, lewd, lascivious, illegal, excessively violent, hateful, or racially, ethnically, or otherwise objectionable;
    • (vi) You will not create a false identity, or impersonate any person or entity, or falsely state or otherwise misrepresent yourself or your affiliation with any person or entity;
    • (vii) You will not upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;
    • (viii) You will not use “spam,” “blast-faxes,” or recorded telephone messages to market or promote any materials relating to you on the Site or in connection with the Services;
    • (ix) You will not use or purchase third party services which are marketed or used to artificially increase your Band Equity Score, or Chart Position/Ranking through the increase of “Likes”, “Fans”, “Follower”, or “Song Plays”, or “Video Plays”. Use of these services, or similar services, will result in the immediate termination of your account.
    • (x) You will not upload, post, email, transmit, or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
    • (xi) You will not use the Site or Services to solicit, advertise, provide, sell, or offer, any third party sites or services, or similar or competing products or services;
    • (xii) You will not solicit Site users to register or sign up with another website, platform, or other service or entity;
    • (xiii) You will not use or attempt to use another user's account without authorization from us or create a false identity using the Site or Services;
    • (xiv) You will not, directly or indirectly, reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying structure, ideas, or algorithms of, or found at or through, the Site or Services or any software, documentation, or data related to the Site or Services;
    • (xv) You will not remove any proprietary notices or labels from the Site or Services or modify, translate, or create derivative works based on the Site or Services; and
    • (xvi) You will not, and will not authorize or encourage any third party to, directly or indirectly, use any deceptive, fraudulent, or other invalid mean or method, including any automated means, bots, botnets, robots, spiders, scrapers, data mining tools, automated scripts, or the like, or repeated manual clicks, to access your sound recordings on the Site or submitted via Digital Distribution to digital internet consumer stores to generate plays, public performances, streams, or other uses of, or interactions with, your sound recordings for the purpose of generating invalid or fraudulent sale proceeds or otherwise.
  • (f) Terms For Certain Services. These General Terms and Conditions apply to all Services as applicable. Your access and use of certain Services may be subject to additional terms and conditions which are incorporated herein by reference, including as follows: In the event any specific terms and conditions applicable to any particular Service conflict with these General Terms and Conditions, the specific terms and conditions shall apply.

2. REGISTRATION:

  • (a) In order to use certain parts of the Site and Services, you must register as a user and create an account on the Site. As part of the registration process, you will provide a username, password, email address, and other information and materials (the “Registration Information”) for your Site account. You may also be able to register as a user of the Site with certain third-party social networking sites (e.g., Facebook, Twitter, YouTube, etc.) (a “Third-Party Account”), and in connection therewith, you allow us to access, store, and use content or information relating to your Third-Party Account, and any content or information in your Third-Party Account used on the Site or with the Services shall be “Registration Information” hereunder. We may accept or reject your user registration in our sole discretion.
  • (b) You alone are responsible for maintaining the security of your Registration Information and for all uses of the Site and Services in the name of your account. Upon registration, you will have a “Dashboard” page on the Site where you can manage your use of the Site and Services (your “Dashboard”).
  • (c) You represent and warrant that all Registration Information will be true, accurate, complete, and current and that you will promptly update your Registration Information as necessary such that it is, at all times, true, accurate, complete, and current. We may use all Registration Information in accordance with our Privacy Policy.
  • (d) You are responsible for maintaining access to the email address associated with your account. We are unable to restore access to your account if you lose access to the email address associated with the account.
  • (e) You are responsible for keeping your account active. If a user does not log in to an account for six (6) months or more from the date of the last log in, the account may be considered inactive. Inactive accounts may be permanently removed without notice.

3. CONTENT SUBMITTED BY YOU:

  • (a) User Content.
    • (i) You are solely responsible for all materials and content that are submitted by you or through your account for posting, publication, display, distribution, performance, or other use on the Site or in connection with any Service, including without limitation, music, sound recordings, musical works, compositions, videos, photographs, pictures, graphics, names, likenesses, images, copyrights, trademarks, service marks, logos, biographical information, chat, messages, files, code, data, metadata, text, software, links, your Registration Information, content from your Third-Party Account, and any other information or materials (“User Content”).
    • (ii) We are not responsible for any User Content that may be lost or unrecoverable through your use of the Site or Services, and you are encouraged to archive your User Content regularly and frequently.
    • (iii) You must submit User Content to the Site and Services in compliance with our submission specifications. Our submission specifications are available in your Dashboard or otherwise on the Site. We reserve the right to refuse to accept and/or cause the removal of any User Content for any reason and at our sole discretion and without notice to you.
    • (iv) As between you and us, and subject to our rights in these Terms and Conditions, you shall retain all rights in the User Content and nothing in these Terms and Conditions shall constitute a transfer to us of ownership of any User Content.
    • (v) You hereby acknowledge and agree that we may, at our sole discretion, disclose User Content in order to: (A) comply with law enforcement, court orders, or the legal process; (B) protect the rights and safety of individuals; or (C) settle disputes over intellectual property ownership. You understand and agree that in connection with the rights granted herein, we have the right, but no obligation, to remove, monitor, market, promote, advertise, or otherwise use your User Content.
  • (b) Licenses to User Content.
    • (i) By submitting User Content to the Site or in connection with any Service, you automatically grant to us a non-exclusive, transferable, royalty free, license throughout the universe, and in any manner and media now known or hereafter developed, to prepare, review, copy, reproduce, convert, host, distribute, transmit, stream, publicly perform, display, modify, adapt, excerpt (in whole or in part), publish, promote, advertise, market, create derivative works from, and otherwise use all or any portion of the User Content, and to grant and authorize sublicenses of the foregoing, in connection with the Site and Services and the functionality thereof; provided, however, we will not sell or otherwise commercially distribute for a fee User Content except in connection with your express use of a Service or program offered by us that provides such functionality. Except as may be specifically provided in connection with any particular Service, we have no obligation to pay you or anyone else any amounts, including record or publishing royalties, performance fees, license fees, or union, guild, or collective bargaining fees, for the distribution, public performance, or other uses of your User Content as authorized in these Terms and Conditions.
    • (ii) The foregoing grant of rights includes, without limitation, our right to (but not obligation to):
      • A. use User Content, including names, pictures, likenesses, images, voices, performances, biographical materials, and web links to websites that you control, in each case in connection with marketing, advertising, or promoting User Content, you, the Site, the Services, or us;
      • B. submit or transmit User Content to third parties in connection with any applicable Services or program offered by us which you elect to use, in any format (e.g., MP3, streaming, or otherwise) in accordance with the functionality of such Service or program;
      • C. submit or transmit User Content for review through our Crowd Review Service (our service that provides for the review of music by a by a community of real music listeners), at our election and without notice, provision of feedback, or cost to you; provided, however, that notwithstanding the forgoing, you agree to pay any applicable Service Fees to the extent you affirmatively elect to use the Crowd Review Service;
      • D. display any and all lyrics associated with a musical composition embodied in User Content in connection with the Site or Services or program offered by us;
      • E. edit or modify User Content in our sole discretion in connection with the Site, Services, or program offered by us and without any approval rights by you; and
      • F. publicly perform and transmit your sound recordings and musical compositions in connection with the Site, Services, or a program offered by us, including, but not limited to, by interactive and non-interactive streaming on the Site or via a Service. If you have affiliated with a performance rights organization (“PRO”) with respect to your public performance rights, such as BMI, ASCAP, or SESAC, then you may be prohibited from granting the same rights to us, or a grant of public performance rights to us may prevent a PRO from collecting royalties on your behalf. In certain situations a PRO may require that you provide the PRO with notice if you are granting public performance rights to another party. If you have an agreement with a PRO that includes such a provision, you are solely responsible for providing such notice to the PRO. You understand that no fees or payment of any kind whatsoever shall be due to any PRO or music publisher for use of your User Content as authorized in these Terms and Conditions.
    • (iii) Certain functionality of the Site and certain Services allow you to make User Content, such as your music, available to be downloaded from our Site, and by using such features, you automatically grant to end users an irrevocable, perpetual, non-exclusive, transferable, royalty free, license throughout the universe to use such Site Downloads but only for personal, noncommercial use and in accordance with the Site Downloads Usage Rules in Section 1(d) above.
    • (iv) To the extent you link to or embed your YouTube videos to your Site profile your profile will utilize YouTube’s API Services and you agree to be bound by the applicable YouTube Terms of Service.
    • (v) The grant of rights in this Section 3(b) will survive your removal of User Content from the Site, the termination of your use of the Site or Service, or any other termination of these Terms and Conditions unless we receive written notice of termination of this license from you, at which point this license will expire and we will stop using the specified User Content within thirty (30) days; provided, however, that with respect to Site Downloads, the grant of rights to end users will survive your removal of such User Content from the Site indefinitely.
  • (c) Without limitation of the rights granted herein, we and you may enter into additional agreements to confirm the rights granted herein, expand scope of rights granted to us, or otherwise with respect to the User Content, and to the extent such other agreements conflict with these Terms and Conditions, the terms of such other agreements shall control.
  • (d) Representations and Warranties. By submitting User Content to the Site or in connection with any Service, you acknowledge, represent, and warrant that:
    • (i) you own or control all necessary rights in and to the User Content, and you have the full right and authority to grant the rights, licenses, and permissions in these Terms and Conditions;
    • (ii) the exercise of the rights granted by you herein shall not violate any laws or otherwise infringe upon the rights of any person or entity, including copyright, trademark, privacy, publicity, or other personal or proprietary rights, or contain libelous, defamatory or otherwise unlawful materials;
    • (iii) the exercise of the rights granted by you herein shall be without any obligation to make any payment of any nature to you (except as expressly provided in connection with any Service) or any other person or entity;
    • (iv) to the extent that you receive payments from us in connection with any Service, you acknowledge and agree that any such payments to you are inclusive of all payments otherwise due to any person or entity; and
    • (v) to the extent you do not own any underlying musical compositions, sound recordings, samples, publicity rights, or other materials or content in your User Content, it is your obligation to secure all appropriate permissions, clearances, licenses, or other authorizations and agreements, and, as applicable, to pay directly all third-party fees and royalties as may be required, including, but not limited to, with respect to artists, band members, authors, co-authors, copyright owners and co-owners, publishers, producers, or any other person who performed in the making of your User Content, and in connection with mechanical royalties, digital phonograph delivery royalties, public performance royalties, payments that may be required under any collective bargaining agreements or statutory schemes, or any other royalties, fees, and/or sums payable with respect to your User Content, and at our request you shall provide us with confirmation of such authorizations and payments.

4. DMCA COPYRIGHT NOTICE AND REPEAT INFRINGER POLICY:

  • (a) If you are a copyright holder who believes that any of the materials on the Site infringe your work, you should notify us promptly. Instructions regarding the required content of this notice, and a form to provide such notice, is available via our Copyright Policy. Upon our receipt of notice reporting alleged copyright infringement, and which complies with the requirements set forth in the Digital Millennium Copyright Act (“DMCA”), we will respond promptly to remove, or disable access to, the material in accordance with the DMCA.
  • (b) Pursuant to the DMCA, written notification of claimed copyright infringement must be submitted in writing to the Designated Agent for this Site. Contact information for the Designated Agent may be found at the U.S. Copyright Office's Directory of Service Provider Agents for Notification of Claims of Infringement, and is provided below:
    • BandLab Singapore Pte. Ltd.
      Attn: ReverbNation - DMCA Agent
      56 Neil Road
      Singapore 088830
      Email: dmca@reverbnation.com
  • (c) Please be advised that we may provide an alleged infringer with any notice of claimed infringement, including notices of claimed infringement submitted by you and any communications related thereto. We may also provide any counter notifications received and communication related thereto, to the provider of the original notice of claimed infringement.
  • (d) Without limiting our termination rights in Section 10, if you engage in “repeat infringement” we may terminate your registration and Site account without notice, and you will no longer be permitted access to the Site or the Services. “Repeat infringement” shall be defined as two (2) or more instances, as determined by us in our reasonable discretion, where you have infringed the copyright rights of another person.
  • (e) In the event a user's materials are removed due to a DMCA notice and then subsequently restored in accordance with the DMCA, we will treat the underlying DMCA notice as withdrawn.
  • (f) We reserve the right to terminate Site accounts that are the subject of fewer than two (2) instances of infringement of the copyright rights of another person in appropriate circumstances, such as when the user has a history of violating or willfully disregarding the Terms and Conditions.

5. INDEMNIFICATION:

You agree to fully indemnify and hold us and our subsidiaries, affiliates, directors, officers, agents, contractors, partners, affiliates, employees, contractors, co-branders, advertisers, and other partners (collectively, the “Related Parties”) harmless, and upon our request, defend us and/or the Related Parties, from and against any and all losses, liabilities, damages, claims, costs, expenses, or demands (including reasonable attorneys' fees and costs), due to or arising out of (i) your use of the Site or Services; (ii) your violation or breach of any representation, warranties or other terms in these Terms and Conditions; (iii) your violation of any rights of any third party; and (iv) any dispute between you and any other user of the Site or Services. Without limitation, you agree to reimburse us and our Related Parties on demand for any payments made in resolution of any liability or claim that is subject to indemnification under this Section. We shall promptly notify you of any such claim, and you may assume control of the defense of such claim with counsel subject to our reasonable approval, provided that you obtain and post an appropriate bond for our benefit, and we shall have the right in all events to participate in the defense thereof. In accordance with Section 7(c) below, if a claim is made we will have the right to withhold payment of any monies due you in an amount reasonably related to the claim and potential expenses. Your sole remedy as a result of any breach or alleged breach by us of these Terms and Conditions or other applicable terms and conditions or agreements is limited to your ability to discontinue use of the Site and your ability to terminate your participation in any Services in accordance with the terms thereof.

6. LIMITATIONS AND DISCLAIMERS:

THE SITE, THE SERVICES, AND THE CONTENT THEREON ARE PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS. WE MAKE NO, AND EXPRESSLY DISCLAIM ANY AND ALL, WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE CANNOT GUARANTEE AND DO NOT PROMISE ANY SPECIFIC RESULTS FROM USE OF THE SITE AND/OR THE SERVICES. Without limiting the foregoing:

  • (a) We and the Related Parties are not responsible for any incorrect or inaccurate information in the Site Content. We and the Related Parties are not responsible for the content of, accuracy of, or statements or opinions expressed by third parties in any Site Content, including any User Content or in advertisements or solicitations. We are not responsible for the conduct, whether online or offline, of any user of the Site. Site Content is not investigated, monitored, or checked for accuracy or completeness by us. We do not make editorial decisions related to User Content. Inclusion of any Site Content, including links to other websites, does not imply approval or endorsement of the Site Content by us.
  • (b) Your interactions with organizations and/or individuals found on or through the Site or Services, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals. You agree that we and the Related Parties shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings. If there is a dispute between you and any third party, you understand and agree that we are under no obligation to become involved.
  • (c) You understand the speculative nature of the music industry, and we make no guarantees whatsoever with respect to the marketing, promotion, acceptance, development, or popularity of you, your band, your music, or otherwise in connection with your use of the Site or Services; and we further make no guarantees whatsoever that any materials you create or distribute using our Site or Services, including your music, will achieve any results or be purchased or otherwise used by any third party.
  • (d) The Site and the Services may be temporarily unavailable from time to time for maintenance or other reasons. We are not responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, the Site or the Services. We are not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment or software, or the failure of email on account of technical problems or traffic congestion on the Internet or at any web site or blocking from the destination mail servers, including injury or damage to any person's computer related to or resulting from participating or downloading materials in connection with the Site or the Services. Under no circumstances will we be responsible for any loss or damage, including personal injury or death, resulting from anyone's use of the Services, the Site, or any Site Content.
  • (e) By using the Site and/or Services, you hereby release us and the Related Parties from claims, demands, and damages (actual and consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to your use of the Site and/or Services. If you are a California resident, you represent that you are familiar with Section 1542 of the California Civil Code and you hereby waive and relinquish any right and benefit to which you may have under Section 1542 to the full extent that you may lawfully do so in connection with the subject matter hereof. Section 1542 states:
    • A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.
  • (f) IN NO EVENT WILL WE AND THE RELATED PARTIES BE LIABLE TO YOU FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING DAMAGES FOR ANY LOST PROFITS AS A RESULT OF YOUR USE OF THE SITE OR SERVICES, EVEN IF WE ARE AWARE OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • (g) NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, IN NO EVENT WILL THE AGGREGATE OF OUR AND THE RELATED PARTIES' LIABILITY TO YOU FOR ANY CAUSE, LOSS, COST, DAMAGE, OR CLAIM WHATSOEVER, INCLUDING ATTORNEYS' FEES AND COSTS AND EXPERT WITNESS FEES AND COSTS, AND REGARDLESS OF THE FORM OF THE ACTION, EXCEED THE LESSER OF: (A) THE AMOUNT PAID, IF ANY, BY YOU TO US FOR THE SERVICES FOR THE PRECEDING THREE (3) MONTHS; AND (B) TWO HUNDRED FIFTY DOLLARS ($250.00 U.S.). YOU AGREE THAT THIS LIMITATION OF LIABILITY REPRESENTS A REASONABLE ALLOCATION OF RISK. THIS ALLOCATION OF RISK AND THE DISCLAIMER OF WARRANTIES HEREIN ARE A FUNDAMENTAL ELEMENT OF THESE TERMS AND CONDITIONS.

7. PAYMENTS AND REFUND POLICY:

  • (a) Service Fees. Certain parts of the Site and Services may be accessed and used without charge. For use of certain Services, you are required to pay applicable fees which may change from time to time subject only to your right to terminate such Services in accordance with the terms thereof. Fees vary by Service. Current fee schedules are available on the Site or in your Dashboard. You are responsible for payment of all applicable fees incurred by your Site account. All fees due from you to us hereunder, including to the extent applicable, monthly subscription fees, annual subscription fees, one-time product purchase fees, recurring fees, annual renewal fees, third-party fees, applicable taxes and/or withholdings, charge-back fees, resubmission fees, late payment fees, takedown fees, change request fees, and reinstatement fees, are referred to herein as “Service Fees”. In any jurisdiction where we have an obligation to collect sales taxes, we may collect such sales taxes from you via the payment method on file, your Credit Account, or via any other means available to us.
  • (b) Payment of Service Fees. You agree that we may charge all Service Fees to the payment method (e.g., credit card, PayPal account, debit card, etc.) you have provided in your Dashboard. You are responsible for the timely payment of all Service Fees. It is your responsibility to notify us if your payment method has changed by making the appropriate changes to your account settings. If you do not provide a valid payment method, or if your designated payment method is determined by us to be inactive for any reason, we may immediately discontinue providing Services to you. Purchases will appear on your credit or debit card statements as “ReverbNation.” You agree not to cause your credit or debit card company to reverse or “chargeback” any Service Fees charged in accordance with these Terms and Conditions; and in the event you do so, we may terminate your use of the Site and Services, and you agree to reimburse us for any costs incurred in responding to such chargeback, including, without limitation, our actual costs paid to the credit or debit card company, including chargeback fees, and the value of the time our employees spend on the matter as determined in our discretion in good faith.
  • (c) AUTOMATIC RENEWAL. YOUR SUBSCRIPTION TO A SERVICE WILL CONTINUE INDEFINITELY UNTIL CANCELLED BY YOU. AFTER YOUR INITIAL SUBSCRIPTION PERIOD, AND AGAIN AFTER ANY SUBSEQUENT SUBSCRIPTION PERIOD, YOUR SUBSCRIPTION WILL AUTOMATICALLY CONTINUE FOR AN ADDITIONAL EQUIVALENT PERIOD, AT THE PRICE YOU AGREED TO WHEN SUBSCRIBING TO THAT SERVICE. YOU AGREE THAT YOUR ACCOUNT WILL BE SUBJECT TO THIS AUTOMATIC RENEWAL FEATURE. IF YOU DO NOT WISH YOUR SUBSCRIPTION TO RENEW AUTOMATICALLY, OR IF YOU WANT TO CHANGE OR TERMINATE YOUR SUBSCRIPTION TO A SERVICE, PLEASE LOG IN TO YOUR SITE PROFILE AND CLICK ON YOUR USER ADMINISTRATION BUTTON, THEN CLICK ON “SETTINGS” IN THE DROP DOWN MENU, THEN SELECT “SERVICES”, AND CLICK “UNSUBSCRIBE” NEXT TO THE SUBSCRIPTION YOU WISH TO CANCEL. CANCELLATION INSTRUCTIONS ARE ALSO AVAILABLE HERE. IF YOU CANCEL YOUR SUBSCRIPTION TO A SERVICE, YOU MAY USE YOUR SUBSCRIPTION UNTIL THE END OF YOUR THEN-CURRENT SUBSCRIPTION TERM AND YOUR SUBSCRIPTION WILL NOT BE RENEWED THEREAFTER. HOWEVER, YOU WILL NOT BE ELIGIBLE FOR A PRORATED REFUND OF ANY PORTION OF THE SERVICE FEE PAID FOR THE THEN-CURRENT SUBSCRIPTION PERIOD. BY SUBSCRIBING, YOU AUTHORIZE US TO CHARGE YOUR CREDIT CARD, DEBIT CARD OR OTHER PAYMENT METHOD AT SUCH TIME AND AGAIN AT THE BEGINNING OF ANY SUBSEQUENT RENEWAL SUBSCRIPTION PERIOD, INCLUDING. UPON THE RENEWAL OF YOUR SUBSCRIPTION TO A SERVICE, IF WE DO NOT RECEIVE PAYMENT, YOU AGREE THAT WE MAY EITHER TERMINATE OR SUSPEND YOUR SUBSCRIPTION AND CONTINUE TO ATTEMPT TO CHARGE YOUR PAYMENT METHOD PROVIDER UNTIL PAYMENT IS RECEIVED (UPON RECEIPT OF PAYMENT, YOUR ACCOUNT WILL BE ACTIVATED, IF IT WAS PREVIOUSLY SUSPENDED, AND FOR PURPOSES OF AUTOMATIC RENEWAL, YOUR SUBSCRIPTION COMMITMENT PERIOD WILL BEGIN AS OF THE DAY PAYMENT WAS ORIGINALLY SCHEDULED TO BE RECEIVED). IF YOU DO NOT TERMINATE YOUR SUBSCRIPTION AND/OR IF YOU CONTINUE TO USE THE SERVICES, YOU AGREE THAT WE ARE AUTHORIZED TO CHARGE THE PAYMENT METHOD YOU DESIGNATED IN YOUR SITE ACCOUNT. WE MAY ALSO SEEK PAYMENT DIRECTLY FROM YOU. YOUR CHARGES MAY BE PAYABLE IN ADVANCE, PER USAGE, OR AS OTHERWISE DESCRIBED WHEN YOU INITIALLY SUBSCRIBED TO THE SERVICE.
  • (d) FREE TRIAL SUBSCRIPTION CONVERSION TO PAID SUBSCRIPTION. ANY FREE TRIAL SUBSCRIPTION OR OTHER PROMOTION THAT PROVIDES USER-LEVEL ACCESS TO THE SERVICES MUST BE USED WITHIN THE SPECIFIED TIME OF THE TRIAL AS DESCRIBED IN THE PURCHASE FLOW. YOU MUST CANCEL YOUR SUBSCRIPTION PRIOR TO THE END OF THE DESIGNATED TRIAL SUBSCRIPTION PERIOD IN ORDER TO AVOID BEING CHARGED A SERVICE FEE WHEN THE FREE TRIAL AUTOMATICALLY CONVERTS TO A PAID SERVICE SUBSCRIPTION AT THE END OF THE FREE TRIAL PERIOD.
  • (e) ReverbNation Credit Account.
    • (i) In connection with certain Services for which proceeds may be due and payable to you, we will post such proceeds in U.S. Dollars to an account designated as your account and available for review in your Dashboard (“ReverbNation Credit Account”). Funds designated in your ReverbNation Credit Account will be pooled in a bank account with other Service users' funds until you withdraw such funds. You will not receive any interest or other earnings on funds posted to your ReverbNation Credit Account. You acknowledge that we may collect and receive interest or other earnings or incentives from banks that hold proceeds in a pooled account, and you waive and irrevocably transfer and assign to us any rights that you may have therein.
    • (ii) In connection with certain Services for which proceeds may be due and payable to your ReverbNation Credit Account, you will be able to withdraw funds posted to your ReverbNation Credit Account to a PayPal account designated by you once your ReverbNation Credit Account balance has a minimum amount of five dollars ($5.00 U.S.) plus any applicable PayPal transaction fees. You are always responsible for paying all applicable transaction fees, bank fees, taxes and/or withholdings, or other charges related to your withdrawal of your funds. Withdrawals from a ReverbNation Credit Account may only be made to a PayPal account associated with the authorized user of the ReverbNation Credit Account. It is your responsibility to ensure that all of your account information is correct and updated as necessary. We will not be responsible for any payments made to the wrong account.
    • (iii) In connection with your ReverbNation Credit Account, your use of the Services, and the distribution of proceeds which may be payable to you, you may be required to provide us with proof of identification and your taxpayer information as required by the IRS or other tax authorities, including IRS-Form W-9, IRS-Form W-8BEN, or IRS-Form W-8BEN-E. As applicable, we may be required to withhold applicable taxes associated with certain proceeds payable to you as more fully described in our U.S. Tax Withholding and Reporting Policy.
    • (iv) You agree that we are authorized to deduct all Service Fees or other amounts due to us from any monies held on your behalf in your ReverbNation Credit Account. With respect to payments posted to your ReverbNation Credit Account, you shall be solely responsible and liable for, and we shall have no responsibility or liability for, any bad debts, fraudulent purchase activity, disputed payments, and refunds, and in connection therewith, we may deduct amounts from your ReverbNation Credit Account. You further agree that if we receive any claim or threat or a claim that is related to your use of the Site or Service, or if we have, in our good faith discretion, reason to suspect that you or your account is in violation of these Terms and Conditions, we may block your ability to withdraw funds from your ReverbNation Credit Account, and such funds or portion thereof, at our election, will be forfeited by you and automatically and irrevocably transferred and assigned to us. If in our reasonable business judgment we elect to engage an attorney to review or respond to any claim or threat of a claim with respect to your use of the Site or Services, we shall, in our sole discretion, have the right to deduct from your ReverbNation Credit Account or charge your account an additional fee of a minimum of five hundred dollars ($500.00 U.S.) to offset the costs of associated legal fees and expenses. Any deduction(s) pursuant to this Section will not relieve you of any obligation to pay the remainder of any amounts due from you to us.
    • (v) If your ReverbNation Credit Account has a balance of less than five dollars ($5.00 U.S.) for at least three hundred sixty five (365) continuous days, then we may, in our sole discretion, close your ReverbNation Credit Account and terminate your participation in the related Service(s). If you or we terminate your participation in any related Service(s) and you have less than five dollars ($5.00 U.S.) in your ReverbNation Credit Account, your ReverbNation Credit Account balance (of less than five dollars ($5.00 U.S.)) will be paid to us as a termination fee to cover our administrative costs.
    • (vi) Any objection relating to funds posted to your ReverbNation Credit Account or related sales and accounting data, or any claim arising therefrom, must be made in accordance with Section 11 below no later than one (1) year after the date such funds are posted to your ReverbNation Credit Account, and you hereby waive any longer statute of limitations that may be permitted by law.
  • (f) Refunds.
    • (i) WE MAY IN OUR DISCRETION PROVIDE FREE TRIALS OF CERTAIN SERVICES FOR A LIMITED PERIOD OF TIME SO THAT YOU HAVE AN OPPORTUNITY TO “TRY BEFORE YOU BUY.” IF YOU ARE NOT SATISFIED OR DO NOT WISH TO USE THE SERVICE ANY LONGER, PLEASE CANCEL THE SERVICE PRIOR TO THE END OF THE FREE TRIAL PERIOD OR THE RENEWAL DATE, AS APPLICABLE. WE DO NOT OFFER REFUNDS FOR OUR SERVICES ONCE THE FREE TRIAL PERIOD HAS EXPIRED AND YOU HAVE ELECTED TO CONTINUE YOUR USE OF THE PRODUCT. IF YOU ELECT TO CANCEL YOUR SUBSCRIPTION TO A SERVICE, WE DO NOT PROVIDE A REFUND FOR THE REMAINDER OF THE APPLICABLE BILLING PERIOD.
    • (ii) ReverbNation will provide a refund in the case of (A) a service/product malfunction which you have reported to support@reverbnation.com while the applicable Service is still active, so that the malfunction can be verified; and (B) a billing error for an unsubscribed Service for which you have provided confirmation of the termination of the subscription before (not on or after) the renewal date on file for the Service in question.
    • (iii) For more information, please see our Refund Policy FAQ.

8. CONFIDENTIALITY:

You acknowledge and agree that in the course of using certain Services you may become aware of certain otherwise confidential information related to our business and business practices. Except to the extent that such information is otherwise generally available to third parties or is required to be divulged by operation of law, you agree to keep such information confidential.

9. USAGE DATA:

We may collect certain tracking and usage data generated or provided by users who visit or interact with your profile on the Site, or by users of products or other materials distributed in connection with your use of certain Services, including, but not limited to, personally identifiable information (“Usage Data”). We may provide all or part of the Usage Data to you. You agree to comply with all applicable laws with regard to your use of Usage Data. You will not transfer or disclose any Usage Data to any third party. We are not responsible for the accuracy of Usage Data, and we disclaim any and all liability relating thereto.

10. TERMINATION:

  • (a) You may terminate your use of the Site at any time. You may terminate these Terms and Conditions with respect to any Service provided you have paid all applicable Service Fees by effecting a termination from your Dashboard.
  • (b) We may cancel your user registration and terminate your use of the Site or Services at any time with or without cause, in our sole discretion, and with or without notice, including for your failure to make any payment when due or your breach of your representations, warranties, and covenants in these Terms and Conditions; provided, however, that we have no obligation to monitor your use of the Site or Services.
  • (c) We may delete any of your User Content, information, or other data from the Site or Services at any time, and we have no obligation to maintain copies of any deleted information.
  • (d) Any provisions of these Terms and Conditions that by their nature should continue after termination of your use of the Site or any Services will continue to apply even after the expiration or termination of these Terms and Conditions or your use of the Site or any Services.

11. GOVERNING LAW:

These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore, without reference to conflicts of laws provisions. Those who use the Site or Services from other jurisdictions do so at their own volition and are responsible for compliance with local laws. Any dispute or claim arising out of, or in connection with, these Terms and Conditions shall be finally settled by binding arbitration in Singapore conducted in English by a single arbitrator appointed by the President of the Singapore International Arbitration Centre (“SIAC”) pursuant to the rules of the SIAC for the time being in force, which rules are deemed to be incorporated by reference in this provision. Judgment on the award rendered by the arbitrator may be confirmed, reduced to judgment and entered in any court of competent jurisdiction. You agree that, any provision of applicable law notwithstanding, the arbitrator shall have the authority to award the prevailing party its costs and reasonable attorneys' fees. THE ARBITRATION CAN RESOLVE ONLY YOUR AND/OR OUR INDIVIDUAL CLAIMS, AND THE ARBITRATOR SHALL HAVE NO AUTHORITY TO ENTERTAIN OR ARBITRATE ANY CLAIMS ON A CLASS OR REPRESENTATIVE BASIS, OR TO CONSOLIDATE OR JOIN THE CLAIMS OF OTHER PERSONS OR PARTIES WHO MAY BE SIMILARLY SITUATED. In the event that the forgoing arbitration provision is held invalid or unenforceable, then any dispute with respect to these Terms and Conditions shall be brought and heard in the courts of Singapore. In such event, you consent to the in personam jurisdiction and venue of such courts. You agree that service of process upon you in any such action may be made if delivered in person, by courier service, by telegram, by facsimile or by first class mail, and shall be deemed effectively given upon receipt.

12. MISCELLANEOUS:

If any provision of these Terms and Conditions is held invalid or unenforceable, such provision shall be revised to the extent necessary to cure the invalidity or unenforceability, and the remainder of these Terms and Conditions shall continue in full force and effect. Nothing in these Terms and Conditions shall be deemed to confer any third-party rights or benefits. These Terms and Conditions, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction. Our delay or failure to exercise any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. These Terms and Conditions do not, and shall not be deemed to, constitute a partnership or joint venture between you and us, and neither you nor we, nor your or our respective directors, officers, employees, or agents shall, by virtue of the performance of the obligations under these Terms and Conditions, be deemed to be an agent or employee of the other, and neither you nor we have the authority to bind the other under any contract, agreement, or otherwise.

13. NOTICES:

All notices required by these Terms and Conditions or by applicable laws shall be in writing and shall be sent (i) by you via your Dashboard, (ii) by us via your Dashboard or your email address of record; and notice shall be effective on the date it is officially recorded as delivered by return receipt or equivalent. You consent to receipt of any required notice (including legal notice) via your Dashboard and/or via your email address of record.

For questions regarding these Terms and Conditions, please contact support@reverbnation.com.

© 2022 BandLab Singapore Pte. Ltd. All rights reserved.

DIGITAL DISTRIBUTION TERMS AND CONDITIONS

IN ADDITION TO THE GENERAL TERMS AND CONDITIONS, WHICH ARE INCORPORATED HEREIN BY REFERENCE, THE FOLLOWING ADDITIONAL TERMS (“DISTRIBUTION TERMS”) APPLY TO YOUR USE OF REVERBNATION'S ARTIST DIGITAL DISTRIBUTION SERVICE (THE “DISTRIBUTION SERVICE”). CAPITALIZED TERMS USED HEREIN AND NOT DEFINED SHALL HAVE THE RESPECTIVE MEANINGS SET FORTH IN THE GENERAL TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE DISTRIBUTION TERMS, DO NOT USE THE DISTRIBUTION SERVICE.

1. DESCRIPTION OF SERVICE:

The Distribution Service digitally distributes user's music through various digital Internet retailers. You must be a registered user of the Site to use the Distribution Service. Additional information about the Distribution Service is located on the Site.

2. CERTAIN DEFINITIONS:

The following terms shall have the following meanings for purposes of these Distribution Terms:

  • (a)Digital Distribution” or “Digitally Distribute” means the digital distribution of Recording(s) for the sublicensing, sale, public performance, electronic transmission, or other distribution to end users in any media whether now know or existing in the future, including, but not limited to permanent digital downloads, limited or temporary digital downloads, ringtones, ring-back tones, interactive streaming, non-interactive streaming, and cloud services, whether or not a direct or indirect charge is made to receive the transmission and whether or not such transmission results in a specifically identifiable reproduction of any Recording(s) by or for any transmission recipient.
  • (b)Recording(s)” means sound recordings and audiovisual recordings of underlying musical compositions that you provide, or previously provided, to us for Digital Distribution as Release(s), together with materials submitted therewith including, but not limited to, associated metadata, copyright management information, artwork, graphics, logos, and any other related materials.
  • (c)Release(s)” means, as applicable, an Album Release, a Singles Release.
  • (d)Retailer(s)” means our licensees and the digital Internet consumer stores with respect to which we have agreement(s) to Digitally Distribute Recordings which are offered as part of your selected Digital Distribution subscription package. As of the effective date of these Terms and Conditions, Retailers are identified here, or in your Dashboard as applicable. Retailers may change from time to time with the addition or removal of certain Internet consumer stores within our sole discretion, subject only to your right to terminate your use of the Distribution Service as provided in Section 8 below.
  • (e)Album Release(s)” means the Digital Distribution of multiple Recordings to the applicable selected Retailers as a single album or extended play (EP) format and not to exceed one hundred (100) tracks.
  • (f)Single Release(s)” means the Digital Distribution of a single Recording to the applicable selected Retailers as a single track.
  • (g)Select Single Package” means the Digital Distribution of a Single Release to, up to six (6) of the following Retailers which you identify during the distribution subscription purchase flow: Spotify; Apple Music; iTunes; TikTok; Amazon Music; Deezer; Tidal; Pandora; YouTube Music; Shazam; Tencent; Saavn; 7digital; KKBOX; Simfy Africa; iMusica; or Napster (Rhapsody). For clarity, your applicable release will only be distributed to six (6) of these listed Retailers.
  • (h)Select Album Package” means the Digital Distribution of an Album Release to up to six (6) of the following Retailers which you identify during the distribution subscription purchase flow: Spotify; Apple Music; iTunes; TikTok; Amazon Music; Deezer; Tidal; Pandora; YouTube Music; Shazam; Tencent; Saavn; 7digital; KKBOX; Simfy Africa; iMusica; or Napster (Rhapsody). For clarity, your applicable release will only be distributed to six (6) of these listed Retailers.
  • (i)Single Package” means the Digital Distribution of a Single Release to all current Retailers (subject to applicable Retailer restrictions dependent on genre).
  • (j)Album Package” means the Digital Distribution of an Album Release to all current Retailers (subject to applicable Retailer restrictions dependent on genre).
  • (k)Premium Membership Distribution” means the Digital Distribution of unlimited Releases per annual period (commencing as of the purchase date of the applicable Premium Membership Subscription) (whether as, Single Release(s) and/or Album Release(s)) to all current Retailers (subject to applicable Retailer restrictions dependent on genre). For the avoidance of doubt, only registered users of the Site who are individuals utilizing the Distribution Service in their personal capacity, and not for managing Releases for others, will be entitled to such unlimited Releases per annual period under Premium Membership Distribution.
  • (l)Essentials Release(s)” refers to the previously offered Digital Distribution of Recording(s) to the following Retailers: Spotify; Apple Music; iTunes; Amazon Music; Deezer; Tidal; Pandora; YouTube Music (legacy); Shazam; JioSaavn; Nuuday; 7digital; KKBOX; Simfy Africa; iMusica; Napster; Anghami; AWA; Beatport; iHeartRadio; or Ultimate China (subject to applicable Retailer restrictions dependent on genre).
  • (m)Pro Release(s)” refers to the previously offered Digital Distribution of Recording(s) the following Retailers: Spotify; Apple Music; iTunes; Amazon Music; Deezer; Tidal; Pandora; YouTube Music (legacy); Shazam; JioSaavn; Nuuday; 7digital; KKBOX; Simfy Africa; iMusica; Napster; Anghami; AWA; Beatport; iHeartRadio; or Ultimate China (subject to applicable Retailer restrictions dependent on genre).

Retailers may change from time to time with the addition or removal of certain Internet consumer stores within our sole discretion, subject only to your right to terminate your use of the Distribution Service as provided in Section 8 below. Single Package, Album Package, and Premium Membership Distribution are distributed to all current Retailers (subject to applicable Retailer restrictions dependent on genre). Select Package Releases, Essential Releases, and Pro Releases are not distributed to all Retailers. The Retailers applicable to any particular Release will be identified in the subscription purchase flow and your Dashboard. With respect to any new Retailers added during the Term of a Release, we may, but are not obligated to, submit your applicable Recording(s) to such new Retailers. With respect to any Retailers removed during the Term of a Release, your applicable Recording(s) may be removed from such Retailers.

3. SUBMISSION OF MATERIALS AND OWNERSHIP:

Recordings and all relevant information shall be submitted to us for Digital Distribution as Releases from your Dashboard in accordance with and subject to the General Terms and Conditions, and such submissions shall be deemed User Content and subject to all applicable representation, warranties, and agreements thereunder. Without limiting the foregoing, to the extent you do not own any underlying musical compositions, sound recordings, samples, publicity rights, or other materials or content in your User Content, it is your obligation to secure all appropriate permissions, clearances, licenses, or other authorizations and agreements, and, as applicable, to pay directly all third-party fees and royalties as may be required, including, but not limited to, with respect to artists, band members, authors, co-authors, copyright owners and co-owners, publishers, producers, or any other person who performed in the making of your User Content, and in connection with mechanical royalties, digital phonograph delivery royalties, public performance royalties, payments that may be required under any collective bargaining agreements or statutory schemes, or any other royalties, fees, and/or sums payable with respect to your User Content, and at our request you shall provide us with confirmation of such authorizations and payments. You will be responsible for complying with the Recording Industry Association of America's (“RIAA”) Parental Advisory Logo (“PAL”) Standards, as applicable, for so long as you use the Digital Distribution Services. Information about the RIAA PAL Program is available here: http://www.riaa.com/resources-learning/parental-advisory-label

4. AUTHORIZATION:

Without limitation of your grant of rights in the General Terms and Conditions, such rights include the right to Digitally Distribute all Recording(s) as Release(s) and to otherwise use the Recordings to the extent necessary to facilitate such Digital Distribution, including the rights to:

  • (a) reproduce, convert, and create derivative works of your Recordings and related materials for Digital Distribution of your Release(s);
  • (b) reproduce, promote, advertise, market, sublicense, sell, publicly perform, display, host, distribute, deliver, transmit, and otherwise exploit and use Recordings and related materials for Digital Distribution of your Release(s);
  • (c) display any and all lyrics associated with a musical composition embodied in any Recording in connection with the Digital Distribution of your Release(s);
  • (d) use the name(s), voices(s), likeness(es), photograph(s), images, artwork, logos, trademarks, service marks, biographical materials, and other rights of publicity with respect to materials and information that you provide to us in connection with the Digital Distribution of your Release(s);
  • (e) collect all income deriving from the Digital Distribution of your Release(s);
  • (f) exercise all rights granted herein, including the right to edit and publicly perform Recordings and related materials consistent with industry- standards, for purposes of publicizing, promoting, marketing, and advertising the availability of the Recordings for Digital Distribution; and for purposes of creating ringtones, ring-back tones, or for other mobile uses, to the extent applicable for Digital Distribution; and
  • (g) sublicense all rights granted in this Section to Retailers or other licensees.

Notwithstanding the foregoing, you agree not to use any other Digital Distribution service with respect to any Retailers except only to the extent that an Internet consumer store is no longer a Retailer hereunder.

5. DISTRIBUTION SERVICE:

  • (a) We will submit your Recordings to Retailers for Digital Distribution in accordance with the type of Release you have purchased from us and these Distribution Terms. The scope and type of Digital Distribution provided by each Retailer varies in accordance with the particular service(s) any particular Retailer offers. Notwithstanding anything to the contrary in these Distribution Terms and without limitation, we have the right to decline to distribute or discontinue the distribution of any Recording(s) in our sole discretion.
  • (b) Your Dashboard will indicate which types of Releases are currently available for your account, which may vary by customer and change over time. We have already discontinued in your account, the options to distribute new Releases as Essentials Releases or Pro Releases, at which time all new Releases must be the applicable subscription packages available as of the time of subscription. For any Essentials Release or Pro Release purchased prior to such discontinuation, we will continue to distribute such Essentials Releases or Pro Releases to the applicable limited Retailers in accordance with these Distribution Terms on a grandfathered basis. When the options for new subscriptions packages become available in your account, you may upgrade or downgrade existing Essentials Releases or Pro Releases, as applicable, to a new subscription package by contacting our customer support department or as may otherwise be provided in your Dashboard.
  • (c) We provide free International Standard Recording Codes (“ISRCs”) or Universal Product Codes (“UPCs”) for your Recording(s). These are for use only in connection with the Distribution Service provided by us and may not be transferred or resold. If you have previously obtained ISRCs or UPCs for your Release(s) from another source, you shall provide such previously-assigned ISRCs or UPCs when submitting you Recording(s) to us.
  • (d) You acknowledge that in providing the Distribution Service and payments hereunder, we have entered into one or more agreements with respect to the Retailers (“Retailer Agreements”), and you agree that these Distribution Terms shall be subject to any applicable terms and conditions of the Retailer Agreements, and to the extent of any conflict the terms of the Retailer Agreements shall control. Retailers may also have policies related to fraud, suspected fraudulent activities, illegal activities, or infringement, and you agree that it is your responsibility to investigate such policies and that such policies shall be binding upon you hereunder.

6. DISTRIBUTION SERVICE FEES AND PAYMENT:

For each Release, you are required to pay the applicable Service Fees in accordance with our policies set forth in the General Terms and Conditions. Current fee schedules are available on the Site or in your Dashboard. These fees may be amended from time to time by us without notice to you. You are solely responsible for all charges, fees, duties, taxes and withholdings, incurred by your user account in connection with the Distribution Service.

7. SALES PROCEEDS:

  • (a) We will pay you an amount equal to one hundred percent (100%) of our actual receipts in connection with the Digital Distribution of your Release(s) except as otherwise provided in these Distribution Terms (“Sales Proceeds”). Sales Proceeds will be posted in U.S. Dollars to your ReverbNation Credit Account in a timely fashion after our receipt thereof together with related sales and accounting data. Your ReverbNation Credit Account is subject to our policies set forth in the General Terms and Conditions (including our U.S. Tax Withholding and Reporting Policy). For non-U.S. Dollar Sales Proceeds collected from Retailers, these proceeds will ultimately be converted as necessary to pay you in U.S. Dollars. The non-U.S. Dollar Sales Proceeds will be converted to U.S. Dollars at the then prevailing spot rate applicable at each applicable currency conversion event. In certain instances, we may receive Sales Proceeds on your behalf in connection with the Digital Distribution of your Release(s) in fractional amounts of one (1) cent. If possible, during each month, we will aggregate these fractional amounts on a Release(s) level to accumulate a minimum threshold payout amount of one (1) cent, and will allocate this amount to you. In certain cases, where these fractional amounts remain less than one cent we will not pay them out to you, but we will continue to aggregate these fractional amounts on a Release(s) level until they reach an aggregate total of one (1) cent and at that point we shall remit this amount to you. To the extent that you owe any amounts to us as a consequence of the General Terms and Conditions or otherwise, we shall have the right to deduct all or a portion of such amounts from any Sales Proceeds otherwise payable to you.
  • (b) Without limiting the General Terms and Conditions, in the event that we have, in our good faith discretion, reason to suspect that your account has been subjected to and/or involved in fraudulent or infringing activities (including, but not limited to, copyright infringement, trademark infringement, automated streaming fraud, manual streaming fraud, credit card fraud, improper manipulation or interference of a Retailer's site in order to artificially increase streams, downloads, or purchases of material (including via the methods referenced in Section 1(e)(xvi) above), violation of a Retailer's terms and conditions, or violation of a third party's right of publicity): (i) we reserve the right to immediately issue a takedown request for all of your submitted material, including material submitted via other associated accounts, discontinue the posting of Sales Proceeds to your ReverbNation Credit Account and/or block your ability to otherwise withdraw funds therefrom; (ii) all Sales Proceeds associated with all of your associated accounts will be immediately forfeited by you; (iii) if in our reasonable business judgment we elect to engage an attorney in connection therewith, we shall, in our sole discretion, have the right to deduct from any monies otherwise payable to you hereunder or charge your account an additional fee of a minimum of seven hundred fifty dollars ($750.00 U.S.) to offset the costs of associated legal fees and expenses; and (iv) notwithstanding the foregoing, any other costs incurred by us (including total legal fees and expenses) in connection therewith may be deducted by us from any monies otherwise payable to you hereunder. Further, you hereby acknowledge and agree that we may, at our sole discretion, disclose your User Content to third parties, including Retailers, law enforcement, and other third parties alleging infringement in order to: (A) comply with demands, law enforcement, court orders, legal demands, infringement claims, or the legal process; (B) protect the rights and safety of individuals; or (C) settle disputes over intellectual property ownership.
  • (c) As we receive sales information from the Retailers with respect to your Recording(s), we will make this information available to you through your Dashboard. As we receive this information, we will use all reasonable efforts to provide it to you as soon as possible. This information comes from a Retailer and we are not responsible for any errors or inaccuracies in the information.
  • (d) You acknowledge and agree that we and any of the Retailers shall have the right to market, promote, advertise, and distribute Recordings in connection with Digital Distribution promotional programs for which we or the Retailers receive no payment, and in connection with such promotions we and the Retailer shall have no payment obligations to you.
  • (e) For certain Digital Distribution outside of the United States, Retailers customarily secure and pay for music publishing licenses (and such license fees may or may not be deducted by the Retailer concerned from the proceeds payable to us). If a Retailer does not make all necessary payments to secure the appropriate music publishing licenses, we may, but are not obligated to, make certain payments for the music publishing licenses required in connection with such Retailer's Digital Distribution, and in connection therewith we shall have the right to deduct any payments we may make with respect to such licenses from any amounts payable to you hereunder.
  • (f) You acknowledge and agree that you will not, and will not authorize or encourage any third party to, directly or indirectly, use any deceptive, fraudulent, or other invalid means or method, including any manual or automated means, bots, botnets, robots, spiders, scrapers, data mining tools, automated scripts, or the like, to access your Recording(s) from the Retailers to generate plays, public performances, downloads, purchases, streams, or other uses of, or interactions with, your Recording(s) for the purpose of generating invalid or fraudulent Sale Proceeds or otherwise. We reserve the right to investigate any activity that may violate these Terms and Conditions and may, at our discretion, provide the results of our investigation to the appropriate authorities and/or relevant rights holders.

8. TERMINATION:

  • (a) You may terminate your use of the Distribution Service in accordance with the General Terms and Conditions. Following our receipt of your written notice of termination, subject to our rights in Section 8(c) below, we may notify all applicable Retailers to discontinue the distribution and sale of the applicable Recording(s). You will not be entitled to reimbursement of any pre-paid fees with respect to any terminated Recording(s).
  • (b) Upon our termination of your use of the Distribution Service in accordance with the General Terms and Conditions, subject to our rights in Section 8(c) below, we may notify all Retailers to discontinue the distribution and sale of your Recording(s). You will not be entitled to reimbursement of any pre-paid fees with respect to any terminated Recording(s).
  • (c) In the event that the Digital Distribution of any Release is terminated for any reason and you still owe applicable Service Fees we will be entitled to keep the amount of Sales Proceeds due to us for unpaid Service Fees. We will notify all applicable Retailers to discontinue the distribution and sale of the applicable Release(s) and these Distribution Terms will terminate. In the event that your Release has not been taken down as a result of your non-payment of Service Fees, and you would like to re-activate the Distribution Service, you may pay our then-current reinstatement fee (unpaid Service Fees owed by you), if any, and, upon our receipt of such fee, your ReverbNation Credit Account will be reactivated and any Sales Proceeds thereafter due to you after our receipt of such payments will be paid to your ReverbNation Credit Account. Reinstatement will not cause any payments retained by us to be paid to you. When you pay the reinstatement fee and re-subscribe to the Distribution Service, you will again be obligated to pay all applicable Service Fees.

YOU UNDERSTAND AND AGREE THAT WE AND THE RETAILERS HAVE THE RIGHT, BUT NO OBLIGATION, TO MARKET, PROMOTE, AND ADVERTISE YOUR RELEASE(S). WE MAKE NO GUARANTEES WHATSOEVER WITH RESPECT TO THE SCOPE OF EACH RETAILER'S DISTRIBUTION OF YOUR RELEASE(S), MINIMUM SALES OF YOUR RECORDING(S), PAYMENTS TO YOU UNDER THESE DISTRIBUTION TERMS, THE MARKETING, PROMOTION, OR ADVERTISEMENT OF YOUR RECORDING(S) BY THE RETAILERS, OR WHETHER A RETAILER WILL ACTUALLY OFFER YOUR RECORDING(S) FOR SALE. EACH RETAILER HAS TOTAL DISCRETION AS TO WHETHER IT WILL OFFER YOUR RECORDING(S) FOR SALE. WE AND THE RELATED PARTIES ARE NOT RESPONSIBLE OR LIABLE TO YOU IN ANY WAY AS A RESULT OF ANY INCORRECT OR INACCURATE INFORMATION IN CONNECTION WITH THE DISTRIBUTION SERVICE, INCLUDING, WITHOUT LIMITATION, INFORMATION PROVIDED BY YOU OR A RETAILER.

For questions regarding these Distribution Terms, please contact support@reverbnation.com.

© 2022 BandLab Singapore Pte. Ltd. All rights reserved.

FAN REACH TERMS AND CONDITIONS

IN ADDITION TO THE GENERAL TERMS AND CONDITIONS, WHICH ARE INCORPORATED HEREIN BY REFERENCE, THE FOLLOWING ADDITIONAL TERMS ("FAN REACH TERMS") APPLY TO YOUR USE OF REVERBNATION'S FAN REACH SERVICE (THE "FAN REACH SERVICE"). CAPITALIZED TERMS USED HEREIN AND NOT DEFINED SHALL HAVE THE RESPECTIVE MEANINGS SET FORTH IN THE GENERAL TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE FAN REACH TERMS, DO NOT USE THE FAN REACH SERVICE.

1. DESCRIPTION OF SERVICE:

The Fan Reach Service provides users with an automated email application for sending music industry related targeted email newsletters to fans. You must be a registered user of the Site to use the Fan Reach Service. Additional information about the Fan Reach Service is located on the Site.

2. PERMISSION-BASED EMAIL USE ONLY:

The Fan Reach Service may not be used for sending unsolicited email (sometimes called "spam"). You agree that you will not send an email to any address without the prior consent of the addressee. You may not use third party mailing lists for preparing or distributing email using the Fan Reach Service if the addressees on such lists have not consented to receiving email from you. You may not collect any email address or other information from children under the age of 13 and you may not send any email using the Fan Reach Service to a child under the age of 13.

3. OPT-OUT PROCEDURE:

Every email message sent using the Fan Reach Service must contain the Fan Reach "unsubscribe" link that allows recipients to remove themselves from your mailing list. You agree to remove from your Fan Reach Service mailing list, and we reserve the right to and may automatically remove, those emails that submit unsubscribe requests.

4. CAN-SPAM ACT:

Without limiting Section 2 above, you may not use the Fan Reach Service to send any communications that violate the Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003 (the "CAN-SPAM" Act), or other similar laws of any state or other jurisdiction that restrict unsolicited commercial or bulk email advertising.

5. CONTENT:

You are solely responsible for all content you submit in your Fan Reach Service emails and you are solely responsible for compliance with all applicable laws relating to the transmission of commercial emails including, without limitation, the Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003 (CAN-SPAM). Every email you send using the Fan Reach Service must display a valid physical postal address, which may be a post office box. Without limitation, your submission and our use of your content in connection with the Fan Reach Service is subject to the General Terms and Conditions, and such submissions shall be deemed User Content and subject to all applicable representation, warranties, and agreements thereunder. We reserve the right to include additional content, branding, and promotional messages in your Fan Reach Service emails, including, for example, an identifying footer stating "Powered by Fan Reach." You will retain all rights in and to the User Content provided by you in connection with the Fan Reach Service, but otherwise, all right, title, and interest in and to our templates and other related Fan Reach Service materials are owned by us.

6. EMAIL MONITORING AND MAINTENANCE:

You are responsible for monitoring, correcting, and updating your Fan Reach Service mailing list. You acknowledge and authorize us to inspect your emails, from time to time, systematically, or at random, to ensure compliance with our internal anti-spam rules, other policies, and these Fan Reach Terms; and you understand that such inspections may cause a delay in delivery of the emails. We will not use your Fan Reach Service mailing list or any other fan information for any purposes except as set forth herein.

7. USE RESTRICTIONS:

Without limiting any of your obligations under the General Terms and Conditions, you agree that you will not send any email message with the Fan Reach Service that:

  • (a) transmits, solicits, sells, or promotes any material, products, or services that violate United States federal, state or other laws that may apply in any jurisdiction or your or an email recipient's local area;
  • (b) contains content that may violate the rights of any third party, such as images or likenesses of individuals without their express written consent or other violations of intellectual property, publicity, and privacy laws;
  • (c) transmits material that is obscene, threatening, harassing, defamatory, libelous, or scandalous;
  • (d) provides, sells, or offers to sell pornography or illicitly pornographic sexual products, escort services, illegal goods, illegal drugs, illegal drug contraband, pirated computer programs, instructions on how to assemble or otherwise make bombs, grenades, or other weapons;
  • (e) displays material that exploits, or discloses any personally identifying information about, children;
  • (f) provides, sells, or offers products, services, or content frequently associated with unsolicited commercial email, or spam, such as online pharmacies, work at home businesses, credit or finance management, mortgage and debt relief offers;
  • (g) solicits, advertises, provides, sells, or offers products or services that are similar to or compete with the services or products offered by us;
  • (h) solicits Site users to register or sign up with another website, platform, or other service or entity for any reason;
  • (i) provides material that is grossly offensive, including blatant expressions of bigotry, prejudice, racism, hatred or excessive profanity or communicates any obscene, lewd, lascivious, filthy, excessively violent, harassing, or otherwise objectionable content;
  • (j) introduces viruses, worms, harmful code, and/or Trojan horses on the Internet;
  • (k) promotes, solicits, or participates in pyramid schemes or multi-level marketing businesses;
  • (l) posts any content that advocates, promotes, or otherwise encourages violence against any governments, organizations, groups or individuals or which provides instruction, information or assistance in causing or carrying out such violence;
  • (m) advocates for, on behalf of, or in opposition to any political campaign, candidate for elected public office, or prospective candidate for elected public office;
  • (n) is directed toward a child less than 13 years old and/or solicits, requests, or encourages such child to transmit any information; or
  • (o) is not music industry related.

For questions regarding these Fan Reach Terms, please contact support@reverbnation.com.

© 2022 BandLab Singapore Pte. Ltd. All rights reserved.

PROMOTE IT TERMS AND CONDITIONS

IN ADDITION TO THE GENERAL TERMS AND CONDITIONS, WHICH ARE INCORPORATED HEREIN BY REFERENCE, THE FOLLOWING ADDITIONAL TERMS (“PROMOTE IT TERMS”) APPLY TO YOUR USE OF REVERBNATION’S PROMOTE IT SERVICE (THE “PROMOTE IT SERVICE”). CAPITALIZED TERMS USED HEREIN AND NOT DEFINED SHALL HAVE THE RESPECTIVE MEANINGS SET FORTH IN THE GENERAL TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE PROMOTE IT TERMS, DO NOT USE THE PROMOTE IT SERVICE

1. DESCRIPTION OF SERVICE:

ReverbNation’s Promote It Service provides users with Internet advertising services. You must be a registered user of the Site to use the Promote It Service. Additional information about the Promote It Service is located on the Site.

2. SERVICE FEES:

To use the Promote It Service, you are required to pay the applicable Service Fees in accordance with our policies set forth in the General Terms and Conditions. Current fee schedules are available on the Site or in your Dashboard.

3. REFUND POLICY AND PROMOTE IT CREDIT:

Promote It Service purchases are subject to our standard Refund Policy found in section 7.(f) of the General Terms and Conditions, which states that ReverbNation will provide a refund only in the case of (A) a service/product malfunction which you have reported to support@reverbnation.com while the applicable Service is still active, so that the malfunction can be verified; and (B) a billing error for an unsubscribed Service for which you have provided confirmation of the termination of the subscription before (not on or after) the renewal date on file for the Service in question. If you purchased a Promote It campaign and terminate the campaign early (other than for a refund condition set forth above) during the active listing period, you are not entitled to a refund under our Refund Policy. However, on a case-by-case basis, and solely at our discretion for such reasons as we deem appropriate, a portion of the remaining unused balance for that campaign may be credited to your Promote It Campaign List as a good faith, promotional, Promote It Credit. Promote It Credits might not be offered to all users. We have sole discretion in determining the amount of any such Promote It Credit. You have no right, interest, title, or claim in such credits, regardless of whether any other user has received such a credit. Promote It Credits are a form of Site credit redeemable only toward future Promote It campaign purchases, and have no cash value. We may expire Promote It Credits at any time, but in all cases Promote It Credits must be redeemed before the date that is six (6) months after the date of issuance of the applicable Promote It Credit, and at which point such credits will automatically expire. We reserve the right to discontinue Promote It Credits at any time, at which point such Promote It Credits will be deemed immediately expired. We may modify these terms at any time. To redeem, and maintain Promote It Credits, you must maintain a Site account in good standing, and comply with all applicable terms, including the General Terms and Conditions. Unless required by law, Promote It Credits are non-transferable and are not redeemable for cash.

4. AUTHORIZATION:

You hereby appoint us as your nonexclusive authorized representative solely to create custom Internet advertisements (each an “Advertisement”) and place Advertisements on your behalf on any web page on a worldwide basis.

5. CONTENT:

You are solely responsible for all content you submit in connection with the Promote It Service. Without limitation, your submission and our use of your content in connection with the Promote It Service is subject to the General Terms and Conditions, and such submissions shall be deemed User Content and subject to all applicable representation, warranties, and agreements thereunder. We reserve the right to include additional content, branding, and promotional messages in your Advertisements. You will retain all rights in and to the User Content provided by you in connection with the Promote It Service, but otherwise, all right, title, and interest in and to our templates and other related Promote It Service materials are owned by us. You may not direct any content you submit in connection with the Promote It Service toward children under the age of 13 and may not collect any information from such persons in connection with your use of the Promote It Service.

6. ADVERTISING SERVICES:

  • (a) We will create unique Advertisements for you based on your User Content. An Advertisement may be intended to grow your fan base, promote your show or concert, or promote a song. We will show you one Advertisement for your review and approval. All other Advertisements will be created by us and placed without your review or approval. Your approval of the first Advertisement signifies your approval of all future advertisements by us, regardless of whether you have seen the advertisements. When placing an advertisement to promote a song, you must make available for free download at least one song. If you are not satisfied with an Advertisement, you may discontinue your participation in this program at any time.
  • (b) We will place the Advertisements for you and use reasonable efforts to target your Advertisements to the appropriate audience based on your responses to the advertising questionnaire in our ad input interface. We cannot predict in advance where the Advertisements will be placed, and we cannot guarantee that any particular Advertisement can or will be placed on any particular site or web page. Advertisements may be placed on Facebook, Google, or other web sites. We do not promise that an Advertisement will run for a specific length of time. The length of an advertising campaign is a function of the Services Fee paid by you and where an Advertisement is placed.
  • (c) We will provide you with a report that includes the metrics related to your Advertisements. Such metrics will include, the start date for an Advertisement; the percentage completion of the advertising campaign (e.g., the campaign is 50% completed or 75% completed), impressions, and click-throughs. Additional metrics may be included at our discretion.
  • (d) We will create a landing page/conversion page for you. This will be the page that a user comes to when they click through an Advertisement. This page may require that a user become your “fan” or take some other affirmative action in order to download a free song that you may provide when advertising a song.

YOU ACKNOWLEDGE AND AGREE THAT WE DO NOT GUARANTEE THAT AN ADVERTISEMENT WILL BE PLACED ON ANY SPECIFIC PAGE OR WEB SITE OR ACHIEVE ANY RESULTS. YOU ACKNOWLEDGE AND AGREE THAT WE HAVE NO CONTROL OVER WHEN AN ADVERTISEMENT MAY APPEAR OR FOR HOW LONG AN ADVERTISEMENT MAY RUN OR BE USED. WE DO NOT PROMISE THAT THE PROMOTE IT SERVICE WILL BE PROVIDED IN A TIMELY MANNER, WITHOUT ERRORS, OR THAT THE PROMOTE IT SERVICE WILL MEET YOUR EXPECTATIONS. WE DO NOT PROMISE OR GUARANTEE ANY RESULTS WHEN USING THE PROMOTE IT SERVICE.

For questions regarding these Promote It Terms, please contact support@reverbnation.com.

© 2022 BandLab Singapore Pte. Ltd. All rights reserved.

DIGITAL ECOMMERCE TERMS AND CONDITIONS

IN ADDITION TO THE GENERAL TERMS AND CONDITIONS, WHICH ARE INCORPORATED HEREIN BY REFERENCE, THE FOLLOWING ADDITIONAL TERMS (“DIGITAL ECOMM TERMS”) APPLY TO YOUR USE OF REVERBNATION’S DIGITAL ECOMMERCE SERVICE (THE “DIGITAL ECOMM SERVICE”). CAPITALIZED TERMS USED HEREIN AND NOT DEFINED SHALL HAVE THE RESPECTIVE MEANINGS SET FORTH IN THE GENERAL TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE DIGITAL ECOMM TERMS, DO NOT USE THE DIGITAL ECOMM SERVICE.

1. DESCRIPTION OF SERVICE:

The Digital eComm Service is a program though which users can upload music to be sold on the Site. You must be a registered user of the Site to use the Digital eComm Service. Additional information about the Digital eComm Service is located on the Site.

2. SUBMISSION AND AUTHORIZATION:

Without limitation, your submission and our use of your sound recordings of musical compositions (“Music”) in connection with the Digital eComm Service is subject to the General Terms and Conditions, and such Music shall be deemed User Content and subject to all applicable representation, warranties, and agreements thereunder.

3. SALE OF MUSIC:

  • (a) We will make your Music submitted in connection with the Digital eComm Service available for purchase as a permanent digital download on our Site.
  • (b) To the extent necessary, we may provide International Standard Recording Codes (“ISRCs”) or Universal Product Codes (“UPCs”) for your Music. These are for your use only in connection with the services provided by us and may not be transferred or resold.

4. PURCHASE PRICE AND PAYMENTS:

  • (a) Your Music will be offered for sale for a purchase price designated by you in your Dashboard (the “Purchase Price”), plus sales or other tax that may be applied. We will collect proceeds from the sale of your Music in connection with the Digital eComm Service (“Proceeds”).
  • (b) Upon our receipt of Proceeds, we will deduct therefrom applicable taxes, our Administrative Fee, and the then-current Payment Processing Fee. The “Administrative Fee” is the Service Fee we charge for operating the Digital eComm Service, and the “Payment Processing Fee” is the fee charged by the applicable payment processor, such as PayPal. Current fee schedules are available on the Site or in your Dashboard. Please note that the Administrative Fee and the Payment Processing Fee may be changed at any time.
  • (c) We will post the remaining balance of Proceeds (after the above deductions) to your ReverbNation Credit Account which will be maintained in accordance with and subject to the General Terms and Conditions.

WE DO NOT PROMISE OR GUARANTEE THAT ANYONE WILL PURCHASE YOUR MUSIC.

For questions regarding these Digital eComm Terms, please contact support@reverbnation.com.

© 2022 BandLab Singapore Pte. Ltd. All rights reserved.

SITE BUILDER TERMS AND CONDITIONS

IN ADDITION TO THE GENERAL TERMS AND CONDITIONS, WHICH ARE INCORPORATED HEREIN BY REFERENCE, THE FOLLOWING ADDITIONAL TERMS (“SITE BUILDER TERMS”) APPLY TO YOUR USE OF REVERBNATION’S SITE BUILDER SERVICE (THE “SITE BUILDER SERVICE”). CAPITALIZED TERMS USED HEREIN AND NOT DEFINED SHALL HAVE THE RESPECTIVE MEANINGS SET FORTH IN THE GENERAL TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE SITE BUILDER TERMS, DO NOT USE THE SITE BUILDER SERVICE.

1. DESCRIPTION OF SERVICE:

The Site Builder Service is a program that provides users web site design, development, hosting and maintenance services. You must be a registered user of the Site to use the Site Builder Service. Additional information about the Site Builder Service is located on the Site.

2. DESIGN AND HOSTING:

We grant to you a limited, revocable, non-transferable and non-exclusive license to use the Site Builder Service web site design and build tools to create, update, and maintain a personalized web site. We will make commercially reasonable efforts to host your web site in a secure environment and make your web site available to users with the same level of availability as our Site is made available to our members.

3. SERVICE FEES:

To use the Site Builder Service, you are required to pay the applicable Service Fees in accordance with our policies set forth in the General Terms and Conditions. Current fee schedules are available on the Site or in your Dashboard.

4. CONTENT:

  • (a) You are solely responsible for all content you submit for your Site Builder Service website. Without limitation, your submission and our use of your content in connection with the Site Builder Service is subject to the General Terms and Conditions, and such submissions shall be deemed User Content and subject to all applicable representation, warranties, and agreements thereunder. Your selected domain url shall not include or incorporate the intellectual property of any third party (including any trademark), and shall not infringe the intellectual property of any third party. The content displayed on Site Builder website shall be music industry related and may not contain any content which we deem to be harmful, threatening, abusive, harassing, vulgar, obscene, hateful, or racially, ethnically, or otherwise objectionable. We reserve the right to include additional content, branding, and promotional messages in your Site Builder website. You will retain all rights in and to the User Content provided by you in connection with the Site Builder Service, but otherwise, all right, title, and interest in and to your website, website design and build tools, templates and other related Site Builder Service materials are owned by us
  • (b) You may sell music from your web site only using our Digital eComm Services, in accordance with its terms.

5. RIGHTS TO PURCHASE DOMAIN NAME:

  • (a) If you pay annually or monthly in advance for the Site Builder Services, at your election, we will obtain a domain name for you (“Your Domain Name”). You hereby grant us a worldwide, royalty-free, non-exclusive license to use Your Domain Name in order to provide you with the Site Builder Service.
  • (b) We will obtain Your Domain Name from www.gandi.net. Consequently, if you elect to obtain a domain name in connection with the Site Builder Services, you hereby agree to abide by the gandi.net Master Services Agreement located at http://en.gandi.net/contracts/all_contracts/ (the “GANDI.NET MSA”). Please note that the GANDI.NET MSA sets forth your rights to Your Domain Name. You acknowledge and agree that your rights in Your Domain Name are not exclusive, and are only comprised of those rights conveyed to you in the GANDI.NET MSA, and are subject to the limitations stated therein.
  • (c) In the event that your subscription to the Site Builder Services is terminated for any reason, whether by us or by you, and we have obtained a domain name for you, we will provide you with detailed instructions on how to obtain Your Domain Name from GANDI.NET. Your request to obtain Your Domain Name must be made to us within twelve (12) months of the date of your last monthly or annual payment for the Site Builder Services. Any transfer of Your Domain Name may be subject to payment of applicable transfer fees to GANDI.NET.

For questions regarding these Site Builder Terms, please contact support@reverbnation.com.

© 2022 BandLab Singapore Pte. Ltd. All rights reserved.

TERMS AND CONDITIONS FOR USE OF CERTAIN SERVICES BY INDIVIDUALS RESIDING IN EUROPE

If you reside in the European Economic Area (“EEA”) or Switzerland, and you use any of the following services: Digital Distribution, Fan Reach, Promote It, Digital eCommerce, or Site Builder (the “Covered Services”), then the following terms (“EEA Data Processing Terms”) apply to your use of the Covered Services only. If the EEA Data Processing Terms apply to you, and you do not agree with them, do not use any of the Covered Services.

1. PROCESSING ROLES OF THE PARTIES:

We may need to process certain personal information (“Personal Data”) in order to provide you with the Covered Services. For the purposes of these EEA Data Processing Terms, “Personal Data” means any information relating to an identified or identifiable natural person. By using the Covered Services, you also agree to our Privacy Policy, which describes how we collect, use, and disclose Personal Data.

With respect to Personal Data that you provide to us through the Covered Services about yourself, we are the Data Controller of your Personal Data. This may include your name, username, email address, personal contact information, financial account information, or any other Personal Data you provide to us through your use of the Covered Services. In this capacity, we will only process your Personal Data when we have an appropriate basis, and subject to the obligations and limitations set forth in the Privacy Policy.

With respect to Personal Data that you provide to us through the Covered Services about other individuals (“Fan Data”), you are the Data Controller and we are the Data Processor of that Fan Data. This may include names, usernames, email addresses, personal contact information, or any other Personal Data you provide to us about other individuals. In this capacity, we will only process Fan Data as a Data Processor acting at your direction and in accordance with these EEA Data Processing Terms.

2. YOUR OBLIGATIONS AS A DATA CONTROLLER:

By using the Covered Services, you agree that: (i) you will comply with your obligations as a Data Controller under the European General Data Protection Regulation (“GDPR”) with respect to your processing of Fan Data, and any processing instructions you issue to us, and (ii) you have provided notice and obtained (or shall obtain) all consents and rights necessary under GDPR for us to process Fan Data and provide the Covered Services.

3. SUB-PROCESSING:

  • (a) You agree that your use of the Covered Services constitutes your authorization for us to engage sub-processors to process Fan Data on your behalf. The sub-processors that we currently engage can be found here. In the event we intend to engage different or additional subprocessors that will process Fan Data pursuant to these EEA Data Processing Terms, we shall notify you of such intention by email or by posting on a website that we will identify to you. You may object in writing within five (5) calendar days of such notice, provided that such objection is based on reasonable, documented grounds relating to data protection. Your failure to timely respond or to document the basis of the objection will constitute your authorization of the proposed changes. In the event of a timely, reasonable and documented objection, we shall discuss your concerns in good faith with a view to achieving resolution.
  • (b) We shall: (i) take commercially reasonable measures to ensure that sub-processors have the requisite capabilities to process Fan Data in accordance with these EEA Data Processing Terms; (ii) enter into a written agreement with the sub-processor imposing data protection terms that require the sub-processor to protect the Fan Data to the standard required by GDPR; and (iii) remain responsible for our compliance with the obligations of these EEA Data Processing Terms and for any acts or omissions of the sub-processor that cause us to breach any of our obligations under these EEA Data Processing Terms.

4. DATA SECURITY:

We will implement and maintain appropriate technical and organizational security measures designed to protect Fan Data from Data Breaches (defined below), to help ensure the ongoing confidentiality, integrity, and availability of the Fan Data and processing systems, in accordance with our security standards. The specific security measures we apply are further described in Appendix 2, below. Notwithstanding the above, you are responsible for your secure use of the Covered Services, including securing your account authentication credentials, protecting the security of Fan Data when in transit to and from the Covered Services, and taking any appropriate steps to securely encrypt or backup any Fan Data uploaded to the Covered Services.

5. CONFIDENTIALITY OF FAN DATA PROCESSING:

We will ensure that any person who is authorized by us to process Fan Data (including our staff, agents, and subprocessors) shall be under an appropriate obligation of confidentiality (whether a contractual or statutory duty).

6. DATA BREACH RESPONSE:

We will notify you without undue delay after becoming aware of any Data Breach involving Fan Data. For the purposes of these EEA Data Processing Terms, "Data Breach" means any breach of security that leads to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of or access to Fan Data processed by us or a sub-processor. We will make reasonable efforts to identify the cause of the Data Breach and shall undertake such steps as we deem necessary and reasonable in order to remediate the cause of such Data Breach. We shall provide information related to the Data Breach to you in a timely fashion and as reasonably necessary for you to maintain compliance with GDPR. The obligations herein shall not apply to incidents that are caused by you, including your employees or agents.

7. INTERNATIONAL DATA TRANSFERS:

We may process Fan Data anywhere in the world where we or our sub-processors maintain data processing operations. We shall at all times provide an adequate level of protection for the Fan Data processed, in accordance with the requirements of GDPR. By using the Covered Services, you acknowledge that we are deemed to provide an adequate level of protection for Fan Data (within the meaning of GDPR) by applying these EEA Data Processing Terms and the Standard Contractual Clauses, which can be found here. With respect to Fan Data, and for the purposes of implementing the Standard Contractual Clauses: (i) you are the data exporter and we are the data importer; (ii) you direct us to process Fan Data in accordance with these terms and pursuant to Appendices, below; and (iii) you acknowledge our obligations and rights as set forth in the Appendices below.

8. RETURN OR DELETION OF DATA:

Upon termination or expiration of the Covered Services, we shall (at your election) delete or return to you, if feasible, all Fan Data remaining in our possession or control, save that this requirement shall not apply: (i) to the extent we are required by applicable law to retain some or all of the Fan Data; (ii) if we are reasonably required to retain some or all of the Fan Data for limited operational and compliance purposes; or (iii) to Fan Data we have archived on back-up systems. In all such cases, we shall maintain the Fan Data securely and protect from any further processing. These EEA Data Processing Terms shall survive for so long as we continue to retain any Fan Data.

9. COOPERATION:

  • (a) We will provide commercially reasonable cooperation to assist you in your response to any requests from data protection authorities with authority relating to the processing of Fan Data. In the event that any such request is made directly to us, we shall not respond to such communication directly without your prior authorization, unless legally compelled to do so. If we are required to respond to such a request, we shall promptly notify you and provide you with a copy of the request unless legally prohibited from doing so.
  • (b) To the extent you do not have the ability to independently correct, amend, or delete Fan Data, or block or restrict processing of Fan Data, then at your written direction and to the extent required by GDPR, we shall comply with any commercially reasonable request by you to facilitate such actions. To the extent legally permitted, you will be responsible for any costs arising from our or our sub-processors’ provision of such assistance. We shall, to the extent legally permitted, promptly notify you if we receive a request from an individual data subject for access to, correction, amendment or deletion of that person’s Fan Data, or a request to restrict processing. We shall provide you with commercially reasonable cooperation and assistance in relation to handling of a data subject’s request, to the extent legally permitted and to the extent you do not have the ability to address the request independently. To the extent legally permitted, you shall be responsible for any costs arising from our provision of such assistance.
  • (c) We shall provide written responses (on a confidential basis) to all commercially reasonable requests for information made by you regarding our processing of Fan Data, including responses to information security reviews, that are reasonably necessary to confirm our compliance with these EEA Data Processing Terms. You shall not exercise this right more than once per year, including with respect to any support required to perform a data protection impact assessment.
  • (d) If a law enforcement agency sends us a demand for Fan Data (for example, through a subpoena or court order), we may attempt to redirect the law enforcement agency to request that data directly from you. As part of this effort, we may provide your basic contact information to the law enforcement agency. If compelled to disclose Fan Data to a law enforcement agency, then we shall give you reasonable notice of the demand to allow you to seek a protective order or other appropriate remedy unless we are legally prohibited from doing so.

Appendix 1 to the Standard Contractual Clauses

Data exporter

The data exporter is (please specify briefly your activities relevant to the transfer):

The user of the Covered Services, which uses and/or purchases Covered Services from ReverbNation and authorizes ReverbNation to process Fan Data for purposes of providing the Covered Services.

Data importer

The data importer is (please specify briefly your activities relevant to the transfer):

ReverbNation, which processes Fan Data upon the instruction of the data exporter in accordance with the EEA Data Processing Terms.

Data subjects

The personal data transferred concern the following categories of data subjects (please specify):

The data exporter may transmit Fan Data using the Covered Services, and the extent of this transmittal is determined by data exporter in its sole discretion such that data subjects may include any natural persons.

Categories of data

The personal data transferred concern the following categories of data (please specify):

The data exporter may transmit Fan Data using the Covered Services, and the extent of this transmittal is determined by data exporter in its sole discretion such that categories of data may include, but may not be limited to, names, usernames, email addresses, personal contact information, or any other Personal Data the data exporter provides through use of the Covered Services.

Special categories of data (if appropriate)

The personal data transferred concern the following special categories of data (please specify):

None

Processing operations

The personal data transferred will be subject to the following basic processing activities (please specify):

Processing will be undertaken to the extent necessary for ReverbNation to provide the Covered Services to data exporter and as otherwise authorized by the EEA Data Processing Terms.

Appendix 2 to the Standard Contractual Clauses

Description of the technical and organisational security measures implemented by the data importer in accordance with Clauses 4(d) and 5(c):

ReverbNation has implemented and shall maintain a security program that includes appropriate administrative, physical, and technical safeguards designed to protect Fan Data from Data Breaches and to help ensure the ongoing confidentiality, integrity, and availability of the Fan Data and processing systems. These safeguards include:

  • Authentication measures, including secure methods of assigning, selecting, and storing access credentials, measures designed to restrict access to active users, and blocking access after a reasonable number of failed authentication attempts.
  • Secure access controls, including measures designed to limit access to personal information based on need-to-know, supported by appropriate policies, procedures and controls to facilitate access authorization, establishment, modification, and termination.
  • Use of appropriate encryption technologies.
  • Appropriate monitoring systems and other technical security measures intended to prevent and detect security breaches such as firewall protection, antivirus protection, security patch management, logging of access to or disclosure of personal information, and intrusion detection.
  • Appropriate physical security to safeguard facilities and records containing personal information from unauthorized physical access, tampering or theft, such as facility access controls.
  • Training and awareness programs designed to ensure workforce members are aware of and adhere to the security procedures and practices.
  • Data back-up and disaster recovery procedures intended to permit continued provision of service in an emergency or disaster.
  • Periodic assessment of threats and vulnerabilities to personal information and the effectiveness of the security procedures and practices implemented to comply with GDPR.

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